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Fire & Water - Cleanup & Restoration

Archived Blog Posts

We Are Cleaning Experts

3/30/2020 (Permalink)

SERVPRO of East Dallas is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Dallas 469-998-6444

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What to do before, during, and after a storm hits

2/24/2020 (Permalink)

Stormy sky Dark skies can be daunting, especially if high winds and/or flash flooding is in the forecast.

The weather in Texas can be unpredictable but with a few safety measures before, during, and after a storm you can take take measures to stay safe and minimize damage. 

Severe storm is in the forecast

  • Check local weather reports and broadcasts for hourly updates
  • Check for and clear blockages in your drainage pipes to prevent a house or property flood
  • Remove or secure any exposed wiring or electrical cords and hazards that could cause a slip and fall
  • Consider keeping and emergency preparedness kit on hand     

During the storm

  • Don't use candles for lighting, as this causes a fire risk     
  • Stay away from windows and doors or go to a secure shelter  
  • Stay tuned to emergency weather updates

The storm is over     

  • Check floors and surfaces for water damage 
  • If you find evidence of water damage, mop and blot any standing water       
  • In the warmer months, turn the AC on to help with drying    
  • Remove any loose item to dry ground and wipe down
  • Call SERVPRO of East Dallas as soon as possible to minimize damage

Stay safe!

Water doesn't wait, so call us at the first sign of water damage!

2/24/2020 (Permalink)

SERVPRO of East Dallas vehicles SERVPRO of East Dallas provides 24 hour fire and water damage restoration service for the entire East Dallas area.

A water leak does not usually wait for the most convenient time of day to start causing damage. Our crew responds to calls and provides cleaning and restoration services 24 hours a day and 7 days a week. When it comes to removing standing water and starting the drying process, even minutes can be the difference in being able to remediate and save floors and structures.  The sooner we can get our team out to assess damage, the sooner we can get to work remediate and restore what we can.  

When you are dealing with water damage, immediate action is crucial. Please refer to our Water Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.  https://www.SERVPROeastdallas.com/water-damage-tips

Fire Damage Can Cause Hazardous Residue

2/19/2020 (Permalink)

Fire Damage causes hazardous environmebnt A fire in Dallas, TX causes hazardous residue

Fire can damage more than just structures affected. 

A fire can be scary and devastating to a family or business.  Not only are contents and structures lost, but the residue left behind from a fire can be hazardous.  This is especially the case if electrical outlets, wiring, or appliances are the source or have been affected by the fire.  

Toxic smoke particles must be properly remediated prior to family or workers returning to the property. That is where we come int!  SERVPRO of East Dallas will pretest the environment (structures, contents, and air quality) to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. 

Our goal after a fire is to restore and remediate what we can, create a safe environment for you your family or business again, and help you rebuild what you have lost. 

Call SERVPRO of East Dallas after the fire is out!  

Storm Damage? We've Got You Covered!

2/19/2020 (Permalink)

Storm damaged roof Damaging winds from a storm can cause roof damage leading to a house flood.

Roof Damage Often Leads to Flooding

In the winter and early spring, the weather in Texas is unpredictable and can go from sunny skies with cool temperatures, to a warm humid day creating the perfect environment for severe storms.  Storms with high winds causes extensive roof damage which usually leads to flooding. 

Ready 24/7

Luckily, SERVPRO of East Dallas is on high alert when the weather turns dark and gray.  We are staffed, ready with equipment, and willing to meet all of your storm needs at any time or day.  

Steps to Take If Water Comes In

If you notice water leaking from the roof or ceiling, call us immediately.  Even if it is raining and their is a hole in the roof, we can cover and seal the leaks with durable temporary tarps and start extracting water immediately from inside the house.  The sooner we get the water out and the structures dry, the better for you and your belongings!

Growing for you!

2/14/2020 (Permalink)

New Equipment, New Space, and New Team Members

SERVPRO of East Dallas has a growth mindset in every area of our business. 

  • TECHNOLOGY: We strive to have the latest technology and equipment.
  • EDUCATION: We strive to stay educated on the most effective processes for damage restoration. 
  • SPACE: We strive to keep expanding our warehouse so we have the space to store equipment, store contents from pack-outs, and provide and large area to clean. 
  • TEAM: We strive to continue to expand our team so we are available 24/7 for any job no matter the size or level of loss.  

We have added a new crew chief, purchased a new truck, doubled our warehouse space, and expanded our equipment all in the last two months.

Stay tuned in the weeks to come for pictures of our expansion!

Cleaning Up After the Fire is Out

2/10/2020 (Permalink)

Smoke on Couch Smoked and soot damaged contents.

Are your contents affected by smoke damage?

A house or property fire can be devastating, not only to a structure, but the contents inside as well.  Even if the fire does not physically touch the contents, unseen chemicals from the smoke and soot can saturate materials like bedding, curtains, clothing, carpets and rugs.  These items can usually be refurbished after a small fire but it is imperative to take the appropriate action. 

Visible and Invisible 

Soot damage is often visible on contents or structures.  However, smoke damage and odor can be unseen to the naked eye.  Having an expert come in to assess the damage with special equipment and technology can help in deciding which items need to be discarded, refurbished in the home, or removed from the home to be treated and deodorized.  

This is where we come in!

We have highly trained experts, chemicals, and equipment to evaluate, treat, and remove smoke odor and soot damage.  If needed, we will pack up your contents and take them to our warehouse to be refurbished. 

After the fire is out, call SERVPRO of East Dallas immediately to reduce risk of harmful air quality and to save your contents!

We Take Care of it All

2/5/2020 (Permalink)

SERVPRO of East Dallas makes it as easy as possible for you when you experience water damage to your home or business.  You do not need to call multiple companies to take care of each step in the process because we take care of it all!  Not only do we come out to your property 24/7 to inspect and assess damage and provide water extraction and removal, but we also provide the services below:

  • Drying and Dehumidifying
  • Cleaning and Making Minor Repairs
  • Move Out/Pack Out
  • Storing your belongings in our Climate Controlled Warehouse
  • Restoration/Rebuilding Affected Areas

Our team members are experts in each of these areas and we have the equipment and cutting edge technology to get the job done efficiency and at the highest quality. 

Let Us Clean Your Business

2/5/2020 (Permalink)

Mold Remediation Mold removed and contents and surfaces cleaned in a local East Dallas community center.

Environment for Mold

Sitting water, damp surfaces, and a humid environment all play a part in mold growth.  An East Dallas community center called us when they discovered wet sub flooring due to a leak that then caused mold growth and damage to structures and flooring.  To prevent the community center from closing down, our team took immediate action.  

Take Action Immediately 

If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. SERVPRO of East Dallas specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving your belongings.  

Sanitize, Deodorize, and Dispose

Your walls, flooring, ceiling, and contents will most likely require professional cleaning services after water or mold has been removed.  We have special chemicals and techniques to get the job done.  We were able to rid this community center of mold, dry flooring and structures, and clean and sanitize all rooms affected.  

Water Leak in Second Floor Laundry Room Causes Big Problems

1/31/2020 (Permalink)

Wet Laundry Room Second Floor Washing Machine Leak Causes First Floor Water Damage

It does not take long for water from a leak on the second story of a build to spill down to the first floor.  The main causes of water leaks that come from the second floor to the first floor of a property are toilet leaks, overflowing bathtubs or faucets, and second floor laundry rooms.

Second floor laundry rooms can create a lot of damage if the washing machine leaks.  Here are a few tips to prevent a water catastrophe: 

  • Shut off the water supply to your washing machine if you are going to be away from home.

  • Check all exposed pipes for signs of damage or leakage.

  • Make sure to empty the dryer tank periodically.

  • Inspect the laundry drain and laundry drain filter.
  • Check the laundry sink for clogs and debris

  • Conduct routine maintenance.

  • CALL SERVPRO OF EAST DALLAS AT THE FIRST SIGN OF WATER DAMAGE.

Back In Business

1/29/2020 (Permalink)

Servpro Van at Business Break in causes business to close until SERVPRO of East Dallas gets them up and running again.

More than Fire, Water, and Mold

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of East Dallas is know for our quick response to your Dallas business’s fire, water, and mold damage emergencies. We are also quickly becoming a leader in clean up and restoration services.  No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. 

Cleaning and Clean Up

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of East Dallas to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its life-span.

We also clean up after whatever disaster your property may have experienced such as vandalism, odor removal and deodorization, and biohazard and sewage clean up.

2020 Has Started Off with Fluctuating Temperatures Common in Texas but We are Prepared for the Drastic Winter Lows

1/22/2020 (Permalink)

frozen pipe Frozen pipes can lead to home flooding.

Have NO FEAR East Dallas!!!  Our highly trained crews are ready to respond 24/7 to your water damage disaster. 

Faster Response:

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the potential damage, limits further damage, and reduces the restoration cost.

When a Hard Freeze hits East Dallas, we can scale our resources to handle any size disaster. Extreme low temperatures can cause pipes to freeze and as temperatures start to rise again, it's the thawing pipes that leak and can cause extensive water damage.  From a single-family home to a large commercial facility, we can access equipment and personnel to address your need.

Have a frozen pipe? Call SERVPRO of East Dallas (469) 998-6444

Water Damage Restoration Dallas, Don't Delay, Call Today 469-998-6444

1/22/2020 (Permalink)

Buckled Hardwoods A delay in water remediation results in total loss

When you are dealing with water damage, immediate action is crucial. Any delay can greatly increase the severity of the water damage.  SERVPRO of East Dallas provides 24-hour fire and water damage restoration service in east Dallas area. 

We Answer the Phone Ready to Help

Call SERVPRO of East Dallas Today at: (469) 998-6444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Dallas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask relevant questions regarding your water damage emergency. These questions will help us determine what resources to bring, including how many trained SERVPRO Professionals may be needed.  These questions may include:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is IICRC trained in property damage restoration so you can rest assured we are equipped with the knowledge to restore your property.

SERVPRO of East Dallas: Residential and Commercial Smoke and Soot Cleanup

1/22/2020 (Permalink)

Soot damage Do You Need Smoke, Soot and Pervasive Odor restoration services in your East Dallas home? Call us today at (469) 998-6444

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure penetrating various cavities in your home, causing hidden damage and odor.  Smoke typically flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 

Did you know there are Different Types of Smoke?

  • Wet Smoke - Plastic and Rubber
    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - Paper and Wood
    • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue - Produced by evaporation of material rather than from a fire
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Dallas will test the soot with our advanced technology to determine which type of smoke damage occurred.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, SERVPRO of East Dallas produces a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Please Call Us Today – (469) 998-6444

Fast to Your East Dallas Disaster

1/13/2020 (Permalink)

Why SERVPRO SERVPRO of East Dallas provides 24 hour fire and water damage restoration service.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Dallas provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of East Dallas arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7-

469-998-6444

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of East Dallas

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Extinguisher Causes Water Damage

1/10/2020 (Permalink)

water damage A fire extinguisher was activated in a classroom by accident.

Sources for Water Damage

Flooding and water damage can be caused by many different sources.  Some of the most common that we see are damaged hot water heaters, faulty plumbing causing appliances to leak, as well as overflowing toilets, faucets, sinks, and bathtubs.  This job was not typical.  A fire extinguisher was dropped in a classroom and it was activated.  Chemicals and water were expelled throughout the room saturating the carpet, tile, walls, and contents in the room. 

Back in Business

When we are on a water job, our goal is not only to extract water and dry all surfaces possible, but to clean all damaged structures and get the area back to pre damage condition or even better.  We were able to dry all surfaces and remove all chemicals from this room.  The children were able to return to their classroom safely.  

Advanced Equipment

1/10/2020 (Permalink)

The Right Equipment for the Job

Water damage can cause large loss to floors and structures but can also create the perfect environment for mold to grow.  The longer the water sits, the higher the risk for complete loss and risky air quality due to the mold growth.  Luckily, we have high tech equipment that is designed to remove the humidity from the air, even in small spaces that have poor airflow, when unwanted water is involved.  At the same time, we have water extractors to remove standing water, then powerful fans to dry the structures.  We also have high tech equipment that can detect moisture on surfaces as well as in the air.  It is imperative to get our equipment in place as soon as possible when water is an issue.  

First Responder Bowl

1/10/2020 (Permalink)

Football for a Cause

SERVPRO of East Dallas was proud to be a part of the First Responder Bowl game that took place on December 30th, 2019, at the SMU Stadium in Dallas, Texas. This is the 3rd year that SERVPRO has partnered with ESPN for this special event.  This event is so much more than a football game.  The SERVPRO First Responder Bowl recognizes our friends and neighbors across our communities who protect and serve on the front line.  

Serving Those Who Serve

This is just one example of how important the community, especially those that risk their lives daily to protect, is to our franchise.  We are looking forward to increasing our involvement in serving the local fire departments and police departments in our territory over the next year.  

No Power No Problem

1/8/2020 (Permalink)

generator Generator for the win in power loss

Power Loss

A storm in Dallas, TX caused flooding in the crawl space underneath a house and water damage to the subfloor on the ground level.  The power was also out, which could be a problem when trying to use advanced machinery to extract and dry spaces and structures affected by water damage. 

We Have it Covered

Luckily, SERVPRO of East Dallas is able to handle this situation.  We have access to generators of all sizes and the capability to get them to a job site in a moment's notice.  In this situation, we assessed the damage, decided on the equipment needed for the drying and cleanup process, and then able to get the appropriate generator to the house without delay.  This is just another example of our growth and expansion so we can meet the needs of our community!

Southeast Texas Flooding

1/8/2020 (Permalink)

Storm SERVPRO of East Dallas in storm damaged home in southeast Texas

Flooding After a Tropical Storm

Let summer, early fall can be an active time for weather in the Houston area of Texas.  2019 proved this to be true.  Hurricane Imelda hit off the coast of Texas in late September causing major flooding in the southeast region.  As water levels began to enter homes, many SERVPRO franchises left their territories and headed to that area to assist.  SERVPRO of East Dallas took a crew down and immediately got to work.

Large Loss

This photo shows our equipment in a home after water had receded and we had extracted the standing water.  Due to the extensive damage, most most homes in the area experienced large loss.  We were happy to be able to help in many of the homes by drying the surfaces and preparing them for restoration.  

Let Us Do the Dirty Work

1/3/2020 (Permalink)

Mold Remediation Our crew is trained and ready to take on your mold.

Environment for Mold

A slow water leak that goes unnoticed can quickly cause mold damage.  For example, when water trickles out of a pipe under the sink structure damage as well as extensive mold growth take place.  The humidity and warmth in the cabinet under the sink created a perfect environment for mold to grow.

Breathing Mold

Mold can be very harmful to your health, especially when it goes unnoticed for and extended period of time.  Over time, exposure to mold can exacerbate asthma, respiratory allergies, or contact allergies.   Our crew is trained in the proper protection, equipment, and process to take on harmful mold.  

Prevention is the Key

The most important thing to remember is to get rid of water as quickly as possible.  SERVPRO of East Dallas is here for you, don't hesitate to call if you notice any water in places it shouldn't be.  Let us dry it up before mold has a chance to move in!

Fire Safety for Children

11/16/2019 (Permalink)

Fire Even Small Fires Can Be Devastating

School Fire

SERVPRO of East Dallas recently completed a fire job at a school.  The fire occurred due to a small electrical malfunction which caused extensive smoke damage throughout the school. Luckily, the fire started after hours when nobody was in the building. Working on this job was a good reminder that fire safety education for students of all ages is imperative in case of an emergency. 

Fire Safety

While it can be difficult to educate young children on fire safety practices, small children make up more than half of child deaths due to fires.  The US Fire Administration takes educating children on fire safety practices very seriously.  They have refined the Sesame Street Fire Safety Program and encourage educators and parents to sign up for the program.  Click the link below for more information and/or sign up for the program.  

Sesame Street Fire Safety Program for preschool children

We Are Growing

11/14/2019 (Permalink)

Packed and Wrapped Furniture Packed up and heading to the warehouse for storage until reconstruction is complete.

SERVPRO of East Dallas continues to expand!  We are available and ready 24 hours a day for all water and fire needs but happy to add another service to offer our customers.  While our goal is  to try to save structures and floors after water or fire damage, extensive loss occasionally requires removal of floors, cabinets, or other structures.  While demolition and restoration are taking place, we have you covered!

We recently doubled our warehouse space. This allows us to offer full service pack-out, move back and temporary storage to customers that require reconstruction after experiencing a fire/water loss.  Our crew will handle your furniture and belongings with care and keep them in a temperature controlled environment until ready to be moved back in. 

Tornado Hits Dallas, TX

11/13/2019 (Permalink)

Storm Damage This is a before photo of one of the damaged bathrooms caused by the tornado.

Ten tornadoes rolled through the heart of Dallas on Sunday, November 20th around 10pm.  Wreaking havoc on homes, stores, restaurants, churches, office buildings, and schools, thousands of people were left in shock and awe at the devastation on Monday morning.  

Many students stayed home from school that  Monday, and many days after that, due to extensive damage to their buildings.  One small private school was in the direct line of one of the tornadoes that night and had extensive damage.  SERVPRO of East Dallas was called that morning to come in and assess the damage and start the drying and clean up process.  Our team was there within minutes extracting water, placing dehumidifiers, and cleaning up debris.  Over the next week the halls and classrooms were dry, debris from damaged ceilings and walls were cleaned up, and the staff was able to get back in the building safely. 

This small school has a long road ahead with the rebuild but we are thankful we were able to help alleviate some of the initial stress of such a devastating situation.  

Small electrical fire causes extensive damage in a school

10/30/2019 (Permalink)

Fire Damage This smoke damage on the ceiling of a school was caused by a small electrical fire.

Smoke entered the cavity between the 1st and 2nd floors of a school after a small electrical fire that happened over night.  This picture shows the ceiling damage and soot that settled throughout the cavity creating an unclean and unsafe environment. 

SERVPRO of East Dallas was called in to clean and restore the school and get the students and staff back in the building safely.  SERVPRO dropped the ceiling and removed all of the original lath and plaster, extensively cleaned all materials in the cavity between the floors.  The cavity was then sealed and the ceiling was rebuilt.  The pipes and materials in the cavity were sparkling clean and looked brand new after the cleaning process.  Business is running as usual now, “like it never even happened.”

SERVPRO First Responder Bowl

9/27/2019 (Permalink)

football on a grassy field As a small way to say, "thank you for protecting and serving," SERVPRO is the proud sponsor of the SERVPRO First Responder Bowl game!

Being in the restoration industry, SERVPRO of East Dallas is on site at all types of losses. Especially when dealing with a fire or storm loss, we frequently encounter the men and women who serve our community as first responders. 

When crisis strikes, our police departments, fire departments, and EMS crews answer the call. Our military defends us and our freedom. These men and women are true heroes, and we can never express enough gratitude for what they sacrifice for us.

As a means to honor them and their families, SERVPRO is the title sponsor of the SERVPRO First Responder Bowl, the college bowl game that honors our first responders.

This year, the game is set for Monday, December 30th. For the first time, the game will be played at SMU’s Gerald J. Ford Stadium in Dallas, Texas. Kickoff is set for 11:30 am, and will air on ESPN. The game is slated to be a matchup of schools from the Big 12 Conference and Conference USA.

For more information on the game, for details on how first responders can receive free tickets, or for instructions on how you or your company could sponsor first responders' tickets, visit the game's website at www.firstresponderbowl.com

Smoke Damage Restoration

9/27/2019 (Permalink)

soot covering the interior of an attic crawlspace Fire damage doesn't necessarily mean burned.

Fires are destructive. When most people imagine a fire impacting their home or business, it's likely that they think of flames. However, even if a portion of your property isn't burned, it can still suffer from damage as the result of a fire.

For example, this photo shows the interior of an attic. Nothing in the attic was actually burned, as the fire took place in the garage below. However, the access door had been left open, so smoke billowed into the space above, coating the rafters, ceiling, and insulation with soot.

SERVPRO of East Dallas removed and discarded the damaged insulation, threw out any materials that couldn't be restored, deodorized the space, primed and painted the beams, and placed new insulation into the attic, removing all trace of fire damage.

Commercial Crisis Averted

9/23/2019 (Permalink)

retail store clean after water damage Removing water damage quickly from this retail store enabled them to continue operating without interruption.

When water damage struck this local business, SERVPRO of East Dallas responded to their call to mitigate their loss. 

Any lost hours of operation means lost money for your business. In this case, we were able to extract the water and dry the area without the retail company having to shut down at all. No business hours were lost, which helped decrease stress in what was an already stressful time for these business owners. 

Our business hours are 24 hours a day, 7 days a week, 365 days a year. We are available to take your call for help and get your business cleaned, restored, and operational as quickly as we can. Should your commercial property suffer a fire damage, water damage, or mold damage loss, please don't hesitate to call SERVPRO of East Dallas at 469-998-6444

Storm Readiness - Make an Emergency Kit!

9/23/2019 (Permalink)

red emergency kit Emergencies happen. Prepare for them before they occur.

This hurricane season has been a doozy. There are currently six tropical storms swirling around in the Pacific and Atlantic oceans.
Within the last month, Hurricane Dorian nearly obliterated the Bahamas, and Tropical Storm Imelda wreaked havoc on both Texas and Louisiana.

There is nothing we can do to prevent storms from happening. However, we can take precautions and do what we can in order to be prepared in the event a storm or disaster strikes our area. 

In the "Build a Kit" section of their website, ready.gov offers a list of suggestions of items to have prepared in case of a general disaster.

Sealing all the items you assemble in airtight plastic bags keeps them safe from water, and having a way to easily carry around your supplies is helpful in the event that you need to move from your location. 

Some suggested items to include in your emergency kit are: water, non-perishable food, batteries, a map of your local area, a NOAA weather radio, a first aid kit, and a flashlight. There are additional items that you can consider, and some that will depend specifically on the needs of your family (Do you have pets? Do any of your relatives require medication? Are there babies who require formula? etc).

SERVPRO of East Dallas Gets Fire Damaged Business Back to Work in 48 Hours

9/17/2019 (Permalink)

warehouse space restored after fire damage When fire damages your business, we are ready and able to get it operational quickly.

When a printing company experienced a fire in their prototype room, they called SERVPRO of East Dallas to remediate the damage.

Our team of professionals thoroughly cleaned and moved the equipment and machinery, and the business was able to be up and running within forty-eight hours; in three days, the job was completed.

At SERVPRO of East Dallas, we know that experiencing a fire is stressful, and a disruption in your business makes it even more so. It's our passion to implement our expertise in our industry to enable your business to make the damage "Like it never even happened." 

For additional information, or for tips on how to prepare before a disaster occurs by setting up an Emergency Ready Profile (ERP) with us, call our office today at 469-998-6444

SERVPRO of East Dallas Got This Business Back in Business

9/17/2019 (Permalink)

green drying equipment in warehouse We have the right tools for the job

After a forklift driver accidentally struck the fire suppression lines in a local commercial warehouse and caused a major leak, SERVPRO of East Dallas was called in to help mitigate the water damage.

Our team responded immediately, and was able to extract the water after business hours so that the warehouse was able to open at 6am the following day. 

Getting your business back in business is our business! We strive to get your property back to pre-damage condition as quickly, and efficiently as we can, without sacrificing quality of our work. That's why we're available 24 hours a day, 7 days a week, 365 days a year - SERVPRO of East Dallas is always here to help you when you need us.

SERVPRO of East Dallas - 24 HOUR EMERGENCY WATER DAMAGE SERVICE - (469) 998-6444

1/30/2019 (Permalink)

Advanced Technology to Detect Water SERVPRO of East Dallas is available 24 hours a day and utilizes the most advanced technology to restore your property.

When you are dealing with water damage, immediate action is crucial. Any delay can greatly increase the severity of the water damage.  SERVPRO of East Dallas provides 24-hour fire and water damage restoration service in the metroplex.

We Answer the Phone Ready to Help

Call SERVPRO of East Dallas Today at: (469) 998-6444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Dallas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask relevant questions regarding your water damage emergency. These questions will help us determine what resources to bring, including how many trained SERVPRO Professionals may be needed.  These questions may include:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is IICRC trained in property damage restoration so you can rest assured we are equipped with the knowledge to restore your property.

2019 Has Started Off With A Polar Vortex

1/30/2019 (Permalink)

Ready for a Freeze SERVPRO of East Dallas can help in almost any FROZEN PIPE restoration situation...

Have NO FEAR East Dallas!!!  Our highly trained crews are ready to respond 24/7 to water damage.

Faster Response:

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a Hard Freeze hits East Dallas, we can scale our resources to handle any size disaster. From a single-family home to a commercial facility. We can access equipment and personnel to address your need.

What causes a pipe to burst?

A major concern when winter temperatures drop below freezing are bursting water pipes. ... When water freezes, the molecules expand (into ice) and take up more space.  This can crack or severe a pipe.  As temperatures rise, water sills out of those cracks.  

Have a frozen pipe? Call SERVPRO of East Dallas (469) 998-6444

For Immediate Service in Dallas, TX Call (469) 998-6444

1/30/2019 (Permalink)

SERVPRO of East Dallas Van East Dallas Residents: We provide immediate service day or night! (469) 998-6444

SERVPRO of East Dallas provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Dallas, East Dallas, Deep Ellum, Lower Greenville, Casa Linda, Old East Dallas, Forest Hills, Lakewood Hills, White Rock Hills, The Village Dallas, Tenison Park, Baylor Medical District and surrounding areas. We can respond immediately to your emergency and have the expertise and equipment to handle your restoration or cleaning needs:

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (469) 998-6444

Residential Services:
Whether your Dallas home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services:
There's never a convenient time for fire or Water damage to strike your Dallas commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Give SERVPRO of East Dallas a call at (469) 998-6444

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