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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Make Sure To Keep Your Business Open

8/23/2021 (Permalink)

SERVPRO East Dallas SERVPRO of East Dallas provides commercial water damage repair work.

Older buildings can be full of hidden risks that commercial property owners and managers should be aware of. This is more true for buildings constructed in the 1960s – 1980s, when different rules and regulations were implemented. If your building was built before 1984, it may have been wired with aluminum which is 55% more likely to cause a fire than copper. Electrics are one of the areas that have to be constantly monitored in older buildings to reduce the risk of fires.  

Older buildings also have older roofs, which deteriorate over time, leading to leaks. Aged plumbing corrodes and pipes eventually break, causing water damage which can be expensive to mitigate. And, depending on how old the building is there may be asbestos or lead in it, which will require specialized removal. At SERVPRO of East Dallas we offer a free evaluation of your facility which includes an asbestos and lead report. The Emergency Ready Profile (ERP) also provides a detailed plan to minimize response time should something go wrong. The report includes a snapshot of your building, including structural information, total square footage, flooring type along with the location and type of any hazardous material.

If you are interested in an ERP for your commercial property, give us a call at 469-998-6444 and one of our professional experts will be happy to provide a thorough evaluation and report that lives online for the fastest access. 

Reduce Fire Risks in Your Business

6/28/2021 (Permalink)

Fire starting in office building Proper cleaning can reduce the risks of fires starting in your building.

Office across the country are all exposed to multiple fire risks. In fact, every year in the US 17,000 office and stores have fires that result in $800 million in damages. A fire could not only hurt people but also business. The process of removing smoke or fire damage could keep business close, and this means not operating. Depending on how large the fire is if you are not prepared the likelihood of recovering can lower. Educating employees on common fire risks and ensuring they follow protocol can help minimize fires. SERVPRO of East Dallas is happy to provide some information on what we believe are some of the most fire starters.

Damaged Power Cords

Offices are usually filled with potential fire causes such as electric equipment. This can cause electrical shock which can result in a spark or fire starting. To avoid this from happening, check on your electrical panels regularly and make sure no wires are corroded. 

Dust

If your office is not regularly being cleaned, dust is accumulating. Whenever dust starts to accumulate it could stick to surfaces and be a potential fire starter. Items that heat up such as computers, microwaves, and wires should always be kept dust-free.

Combustible Materials

Offices often have many papers, boxes, furnishing, and packaging lying around. All of these items can cause a fire to spread quicker than normal. Although many items are important to the daily functions of the office, try to keep it as tidy and minimal as possible. Fireproof furniture and desks should also be considered for the purposes of limiting what gets damaged and how fast the fire spreads.

Computers

Most offices have one computer per employee. Depending on how many employees you have, those can all be fire hazards. Employees should ensure they are not letting their computers overheat, or leaving laptops on materials that can catch fire if the laptop heats up too much. All employees should shut down their computers daily, and especially on the weekend.

After learning of all the fire hazards present in offices, it is important to have a plan. SERVPRO of East Dallas t offers an Emergency Ready Plan which allows for us to start mitigation sooner to get you back into your building quicker. Call us today to get one!

SERVPRO of East Dallas Commercial Vehicle Cleaning

6/28/2021 (Permalink)

Water damage repair truck in Dallas, Texas We are here to help!

After a long day on the road, one of your employees or yourself may leave the sunroof or window open. Depending on what the weather is outside in Dallas it's possible the business’s commercial vehicle may actually have water damage due to rain! Especially in Dallas, mildew and mold can happen when it's hot and muggy outside and the inside of the commercial vehicle is wet.

SERVPRO of East Dallas has dealt with multiple water damage claims inside the home, commercial buildings, and commercial vehicles. We always ensure proper deodorization, drying, and getting rid of staining.

Also, don’t forget we offer COVID-19 cleanings for your commercial vehicle as well. Kill two birds with one stone and call us today!

What Sets Us Apart

4/20/2021 (Permalink)

SERVPRO East Dallas employee in PPE fogging We offer cleaning & disinfecting services to homes & businesses.

If you look up your local restoration companies, you would notice a lot of similarities. They all have a crew, vehicles, equipment, and technology, but what sets SERVPRO of East Dallas apart is our great customer service!

SERVPRO of East Dallas understands that when a customer calls us that it's an emergency to their home or business. Once we start a job we want all of our customers to feel confident in our services and team. 

No matter how big or small the job is, our team members will arrive on-time with confidence and explain the entire process to our customers and answer any questions they may have to ease the stress that was caused by fire, water, or mold. We understand your time is valuable and every second matters when it comes to restoration. 

At SERVPRO of East Dallas, we also strive to be polite, compassionate and show care to both the issue at hand and your property. Asking permission is our number one way of ensuring we do not overstep in our client’s homes or places of business. Our team members are trained to never enter a room or touch items unless we have confirmation that we are allowed to do so. We want all clients to be able to trust our team while on their property. Once the job is complete we will leave your property "Like it never even happened."

To see the SERVPRO® difference call us 469-998-6444 at  and if you have experienced our great customer service leave us a review on Google!

What to do before, during, and after a storm hits

3/1/2021 (Permalink)

SERVPRO of East Dallas Storm Damage Repair Storm damage repair near me

The weather in Texas can be unpredictable but with a few safety measures before, during, and after a storm you can take take measures to stay safe and minimize damage. 

Severe storm is in the forecast

  • Check local weather reports and broadcasts for hourly updates
  • Check for and clear blockages in your drainage pipes to prevent a house or property flood
  • Remove or secure any exposed wiring or electrical cords and hazards that could cause a slip and fall
  • Consider keeping and emergency preparedness kit on hand     

During the storm

  • Don't use candles for lighting, as this causes a fire risk     
  • Stay away from windows and doors or go to a secure shelter  
  • Stay tuned to emergency weather updates

The storm is over     

  • Check floors and surfaces for water damage 
  • If you find evidence of water damage, mop and blot any standing water       
  • In the warmer months, turn the AC on to help with drying    
  • Remove any loose item to dry ground and wipe down
  • Call SERVPRO of East Dallas as soon as possible to minimize damage

Stay safe!

Fast To Your Dallas Water Damage Emergency

2/26/2021 (Permalink)

Water Damage in Home SERVPRO of East Dallas comes to your water damage emergency with the experience needed to fix any damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Dallas provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of East Dallas arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7-

469-998-6444

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of East Dallas

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage Can Cause Hazardous Residue

2/24/2021 (Permalink)

SERVPRO helps fire damage repair Smoke damage can ruin your home, give us a call today.

Fire can damage more than just structures affected. 

A fire can be scary and devastating to a family or business.  Not only are contents and structures lost, but the residue left behind from a fire can be hazardous.  This is especially the case if electrical outlets, wiring, or appliances are the source or have been affected by the fire.  

Toxic smoke particles must be properly remediated prior to family or workers returning to the property. That is where we come int!  SERVPRO of East Dallas will pretest the environment (structures, contents, and air quality) to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. 

Our goal after a fire is to restore and remediate what we can, create a safe environment for you your family or business again, and help you rebuild what you have lost. 

Call SERVPRO of East Dallas after the fire is out!  

Call us at 469-998-6444

Storm Damage Repair in Dallas

2/24/2021 (Permalink)

Tree damage on home SERVPRO helps storm damage in Dallas

Roof Damage Often Leads to Flooding

In the winter and early spring, the weather in Texas is unpredictable and can go from sunny skies with cool temperatures, to a warm humid day creating the perfect environment for severe storms.  Storms with high winds causes extensive roof damage which usually leads to flooding. 

Ready 24/7

Luckily, SERVPRO of East Dallas is on high alert when the weather turns dark and gray.  We are staffed, ready with equipment, and willing to meet all of your storm needs at any time or day.  

Steps to Take If Water Comes In

If you notice water leaking from the roof or ceiling, call us immediately.  Even if it is raining and their is a hole in the roof, we can cover and seal the leaks with durable temporary tarps and start extracting water immediately from inside the house.  The sooner we get the water out and the structures dry, the better for you and your belongings!

Water Doesn't Wait, so call us at the first sign of water damage.

2/24/2021 (Permalink)

SERVPRO helps Dallas SERVPRO of East Dallas is your water damage repair team.

A water leak does not usually wait for the most convenient time of day to start causing damage. Our crew responds to calls and provides cleaning and restoration services 24 hours a day and 7 days a week. When it comes to removing standing water and starting the drying process, even minutes can be the difference in being able to remediate and save floors and structures.  The sooner we can get our team out to assess damage, the sooner we can get to work remediate and restore what we can.  

When you are dealing with water damage, immediate action is crucial. Please refer to our Water Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.  

SERVPRO of East Dallas is your go to water damage repair team. We are locally owned and operated in Dallas.

Happy to provide same day service for all of East Dallas. 

Fire Damage Repair Company in Casa View

2/10/2021 (Permalink)

Flame-less home scent SERVPRO of East Dallas is your near me fire damage repair company.

Candles are a great way to light up, add nice decor, or make a home smell like fresh flowers. However, According to the NFPA, from 2014-2018, there were an estimated 7,610 house fires that were started by candles per year that caused an annual average of 81 deaths, 677 injuries, and $278 million in property damage. Save your Casa View home with some of these alternatives! 

Flame-less candles

For those who just want the aesthetic of a candle and no scent, flame-less candles are a great option! They are typically battery-operated and give the same flame-like feature as real candles. 

Wax warmer

Wax warmers are a great alternative because you can get that amazing scent that comes from real candles without the hazard. Warmers are typically either battery or outlet operated to melt the wax.

Diffuser

Calling all of our essential oil fans, this one is for you! With hundreds of combinations to try, diffusers are a great option for the whole house. 

Stick diffusers

The most low maintenance option is a stick diffuser. Put your scent in the vase and let the sticks do the work. 

If you still plan to opt for a candle, be sure to trim the wick before each use to minimize sparking, place the candle where it can’t fall or be knocked over, and always blow out the candle anytime you leave the room or plan to leave the home.

SERVPRO of East Dallas is a fan of diffusers! 

SERVPRO Is More Than Just A Local Company

2/8/2021 (Permalink)

Water damage repair truck in Dallas, Texas SERVPRO of East Dallas has the work trucks available for any job.

Since its founding in 1967 SERVPRO has expanded to over 1,700 locations across the United States and Canada. Since then SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. 

SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPRO’s have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this,” try giving SERVPRO of East Dallas a call!

When Storms or Floods hit East Dallas, SERVPRO is ready!

2/1/2021 (Permalink)

Van in front of damaged house Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Dallas.

SERVPRO of East Dallas specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Dallas we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams including East Dallas Storm Team that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 469-998-6444

Water Restoration Team in Casa Linda 

1/29/2021 (Permalink)

SERVPRO of East Dallas is available 24 hours a day for water damage emergencies in Casa Linda . We are located within minutes of Casa Linda, so we are your fastest help available. We’ve helped out multiple businesses and homes around East Dallas, so there is no water loss job that is too big nor small for us. 

A delay of even an hour could hurt your home or business drastically, it’s our job to stop that from happening. The quicker SERVPRO can get to you the better we can do to assist you. We’re locally owned and operated so you’ll be safe in knowing that you hired someone next door to you. You need plenty of support in your time of distress. Let us provide you with that support. Rest assured we will be right there to take care of you and your family or business. 

No job is too small or too large! We are here to help! 

Call SERVPRO of East Dallas for your water damage repair in Casa Linda. 

How to Prevent a Roof Leak

1/29/2021 (Permalink)

PREVENT ROOF LEAKS

After you’ve had your roof repaired or replaced, there are a few easy steps you need to take to prevent it from leaking again:

  • TRIM THOSE TREES – Falling tree branches can puncture your roof, while low-hanging limbs can scrape your roof’s surface over time, compromising its performance.
  • KEEP GUTTERS AND DOWNSPOUTS CLEAN – Falling leaves, acorns and other small debris can clog your gutters and downspouts, giving water a place to accumulate. Use a garden hose to remove clogs and keep your gutters clear. If you have a stubborn clog, remove the downspout and clear it with a mop handle or other long object.
  • CHECK YOUR COLLARS AND FLASHING – Some roof leaks are caused by cracked or missing chimney and vent flashing, or compromised pipe collars. If the flashing or collar is badly damaged, it may need to be replaced. If the seal has simply failed, it may be possible to repair it with roofing tar in some cases.

I Need To Remove Water Damage From My Dallas Home

1/19/2021 (Permalink)

Water damage repair truck in Dallas, Texas SERVPRO of East Dallas work vehicles in action.

Whether a flawed machine or a burst pipe causes it, a water damage emergency takes a small brief time to destroy building materials and important things in a house or business. After a water crisis in your Dallas house or business, you would like to act quick to halt any growing spills and save as much of the property as you can. You ought to too look for experienced help SERVPRO of East Dallas professionals who can use numerous resources and labor to cleanup any type of water damage. 

Why should I call a Professional?

Professionals can expertly decrease the destructive damage of a water emergency occurrence. We have the techology needed to detect any lingering water in the home or business and utilize safe & efficient methods. We have a group of experienced and certified professionals who can perform water restoration in your Dallas property. 

Call SERVPRO of East Dallas when experience any water damage in Dallas. 

(469)-998-6444

Major Potential Flooding Areas Around Dallas

1/19/2021 (Permalink)

Dallas Flood Damage Near Me Dallas cars being stranded in a parking garage.

SERVPRO of East Dallas has experienced to handle flooding in homes and businesses. Whenever it comes to flood damage, Dallas is not exactly safe. The city has been affected by flood damage and will continue to be, however there are certain spots around Dallas that are more prone to flooding. Here are SERVPRO of East Dallas's 'Most Likely To Flood so Be Aware!' spots around Dallas. 

This one is fairly close to the office so we are always on guard for this area when it rains. Three projects in Far East Dallas near El Cerrito Drive and Highland Road. The city of Dallas is currently constructing a relief system for off-site drainage. This will help out this area drastically.

West Lawther Road through the White Rock Creek Greenbelt, this area is a low crossing and easily floods once heavy rainfall hits. 

Heavy flooding is always reported on Hard Rock Road in Irving. Whenever this area is flooding please try to go around, this area always leaves cars and people stranded if trying to cross.

Dallas is a great city, but whenever heavy rainfall occurs, it becomes a flood city. Please be careful when driving in the rain, the safe option is to always pull over and wait out the rain.

Steven of SERVPRO of East Dallas

1/19/2021 (Permalink)

SERVPRO of East Dallas Grill Master Did we mention this man cooks a great brisket!?

Steven is the Production Manager at SERVPRO of East Dallas.  He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying, Odor Control, Fire & Smoke Restoration and Applied Microbial Remediation.

Being the Production Manager at SERVPRO of East Dallas comes along with a lot of responsibilities. We're happy to have him on board and so are our customers. He's gone above and beyond to ensure that we leave a house or business in a better fashion than we found it. He is always teaching our technicians new techniques and is always giving helpful advice. Whenever you call SERVPRO of East Dallas you will always received the expert help that you desperately need at the time. Whether it's Steven or someone on our team helping, we ensure that it will leave you completely assured you're in good hands. 

Thank you to all of East Dallas for the continued support we receive! 

SERVPRO of East Dallas Employee Highlight

1/19/2021 (Permalink)

Jesus of SERVPRO of East Dallas Jesus standing next to one of our green vans.

Jesus is a Production Technician at SERVPRO of East Dallas and has the following Institute of Inspection Cleaning and Restoration Certification (IICRC). 

He has several years of experience in the restoration industry. When asked "How does it feel working in the restoration industry?" he stated "This industry is constantly changing and innovating. This makes me want to work harder and learn more about career. It's always a great feeling leaving a home or business in a better condition." 

Jesus puts customer service first whenever dealing with a job. He has done over 100 water damage jobs and each one he walks out more experienced than before. 

Whether it's Jesus coming to your emergency or anyone else on staff, SERVPRO of East Dallas will provide above and beyond service for you and your family. 

Give us a call today! 469-998-6444

Certified Cleaning

1/4/2021 (Permalink)

SERVPRO Trucks in Deep Ellum SERVPRO of East Dallas's fleet of trucks.

During this out of the ordinary time due to COVID-19, this is a friendly reminder to our customers that we are trained experts in cleaning services, and we strive to provide unmatched customer service. 

Specialized Training

SERVPRO of East Dallas is prepared to disinfect and professionally clean your business, according to rules set by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, we will go above the call of service to make sure your business is Certified: SERVPRO Cleaned.

The CDC encourages cleaning of highly touched surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. 

Specialized Products

The CDC recommends usage of medically graded disinfection with claims against multiple bacteria and including Coronavirus. There are multiple products in SERVPRO of East Dallas's inventory that fit the CDC's description. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of East Dallas. 469-998-6444

Commercial Fire, Flood, and Mold Damage

1/1/2021 (Permalink)

Why SERVPRO of East Dallas?

SERVPRO of East Dallas specializes in the cleanup and restoration of fire, water, and mold. SERVPRO knows the importance of running a business and understands the stress that weighs on property managers and business owners when disaster strikes.  When your commercial building is undergoing an emergency SERVPRO is ready to respond in a timely manner with expert service.  Our crew members are trained through online and person to person courses so you be confident that SERVPRO of East Dallas will handle your loss the right way, the first time. With over 50 years experience and training in the cleanup industry, owners and managers can feel comfort knowing that SERVPRO is on site. SERVPRO also has specialized equipment for commercial use only which means we can save more materials which will minimize build and get the business back up and running in a shorter amount of time.

Commercial Water Damage Threatens to Halt Business, SERVPRO of East Dallas to the Rescue

1/1/2021 (Permalink)

Plumbing leak in doctors office Plumbing leak threatens to halt business at a doctor's office in Dallas, SERVPRO of East Dallas Responds.

Plumbing leaks don't just happen in residential properties.  If a commercial property experiences a water leak after hours the damage can be devastating.  The longer water sits on floors and structures, the larger the loss.

In the case of a Dallas doctor's office, a plumbing leak in the kitchen happened during the work day.  SERVPRO of East Dallas was able to respond at the end of business hours and work through the evening.  Floors and structures were dried and business returned to normal the following day. 

Common sources for water damage in Dallas:

Regardless of the source, SERVPRO of East Dallas professionals can handle any size disaster.

SERVPRO of East Dallas is a Locally Owned Company with National Storm Resources

1/1/2021 (Permalink)

Storms and Floods

Storm and flood damage can be devastating to neighborhoods, cities, and entire regional areas.  Immediate action after a storm is imperative. 

Who to Call

SERVPRO is the leader in the industry for storm damage experience.  SERVPRO of East Dallas has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

How Far Our Team Will Go

We have a crew that can travel anywhere in the US to assist in storm clean up.  The first month our franchise was in business we responded to a winter storm in Minnesota.  Since then we have traveled to Wisconsin, Missouri, Louisiana, and south east Texas. 

Regardless of the type, extent, and location of storm damage SERVPRO of East Dallas can rise to the occasion!

Deep Ellum Storm Readiness Plan

12/1/2020 (Permalink)

SERVPRO in Deep Ellum SERVPRO proudly serves Deep Ellum.

Storm damage can put a halt to any functioning business. The best way to reduce business interruption following a disaster is to plan for it NOW. 

Preparation is the key to making it through any size disaster, whether it's a small water leak, a large fire, or heavy storm.  No one ever plans on a disaster, but pre-planning gives you the peace of mind that you are ready for whatever happens.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

By developing a SERVPRO Emergency Ready Profile (ERP) for your business, you minimize business interruption by having an immediate plan of action.  It's a guide designed for your business to help you get back into your building following a disaster.  It serves as a quick reference of important building and contact information, such as where water or electrical shut-offs are-or your emergency contacts.  Having a quick reference for what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

This assessment has no cost to you and contains only the critical information you need in the event of an emergency.  The ERP has all your important information electronically and can access it 24/7 on a desktop or app on your phone. We will also provide a hard copy for your records.

Call us today at (214)998-6444to get started on your free profile!

SERVPRO East Dallas Toy Drive

11/10/2020 (Permalink)

SERVPRO East Dallas Holiday Toy Drive Flyer SERVPRO of East Dallas Holiday Toy Drive

Help donate to give children a better Christmas season! Please donate new and packaged toys to our office or call us and we'll come to you. We're open Monday through Friday between the times of 8am-5pm.

We'll be giving thanks & tagging businesses that donated on our Facebook!

Northpark Mall Evacuated Due to Small Fire: SERVPRO of East Dallas Arrives to Start Clean Up

10/7/2020 (Permalink)

Collage of Northpark Fire Job Our team busy working to clean up after a fire at a construction site.

Local Mall Evacuated

Our team was happy to be able to help clean up after a small fire at a local mall construction site.  Nobody was injured thankfully but the damage was widespread.  

No Surface Untouched 

Smoke and soot damage can be extensive and costly even after a small fire.  Smoke can travel throughout vents, crawl spaces, and openings from one room to the next and soot can penetrate most surfaces.  Our team worked to restore all we could by cleaning and disinfecting every affected surface.   

Fire Damage Restoration Process:

  • Water Removal and Drying (if water damage is present from fire extinguishers).
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration

SERVPRO of East Dallas is ready and equipped to clean up all commercial smoke and fire disasters, no matter the extent of the damage. 

Fire Damage & Soot Facts

10/5/2020 (Permalink)

Kitchen fire damage Soot damage in home.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure penetrating various cavities in your home, causing hidden damage and odor.  Smoke typically flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 

Did you know there are Different Types of Smoke?

  • Wet Smoke - Plastic and Rubber
    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - Paper and Wood
    • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue - Produced by evaporation of material rather than from a fire
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Dallas will test the soot with our advanced technology to determine which type of smoke damage occurred.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, SERVPRO of East Dallas produces a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Please Call Us Today – (469) 998-6444

SERVPRO of East Dallas Sends Team to Lake Charles for Disaster Clean up

9/1/2020 (Permalink)

Picture of SERVPRO trucks entering Lake Charles for Hurricane clean-up. Our SERVPRO franchise was one of 215 sent to help with clean up after Hurricane Laura.

Ready When Called 

SERVPRO of East Dallas is one of many SERVPRO franchises that specializes in large loss.  We are always ready and willing to send a crew to any part of the country when disaster hits.  We were proud to be able to help dozens of families and businesses start the recovery process after Hurricane Laura.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

We Are Hiring! Production Technician

8/12/2020 (Permalink)

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Contents Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

    • Inventory and load the work vehicle with equipment, products, and supplies needed for each project
    • Maintain a clean and organized vehicle and clean equipment appearance
    • Prepare rooms/areas for work activities
    • Set up staging area and equipment for each project
    • Leave job site with a clean and orderly appearance
    • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
    • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
    • Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
    • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling


Qualifications:

    • Effective oral communication
    • Experience in cleaning/restoration preferred
    • High school diploma/GED
    • IICRC certifications preferred
    • Ability to travel locally and out of state as necessary
    • Ability to successfully complete a background check subject to applicable law


Physical and Work Environment Requirements:

    • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
    • Exposure to chemicals
    • Walking and standing for long periods of time, driving, sitting, climbing,
    • Ability to climb ladders and work at ceiling heights
    • Ability to work in tight spaces (e.g., crawls spaces under buildings)
    • Repetitive pushing/pulling/lifting/carrying objects


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

SERVPRO of East Dallas - The Clear Choice for Fire Restoration in East Dallas

8/12/2020 (Permalink)

Microwave Fire When disaster strikes, SERVPRO of East Dallas is always Here to Help you!

When you experience a fire in your home, it can be overwhelming and choosing a restoration company may seem like a daunting task.  You need to make a decision quickly so that work can get started right away.  This is especially important if the fire is large enough to displace your family.  You want to get back into your home and get “back to normal” as soon as possible. Often your insurance company may help you by suggesting a few options…but how do you know which one company to choose?  If you live in the East Dallas Area, the clear decision is the industry leading experts at SERVPRO of East Dallas.  But if you still need guidance, there are a few key points you should look for when deciding on a mitigation/restoration company. 

  • First, are they IICRC Certified? The IICRC (Institute of Inspection, Cleaning and Restoration) is the non-profit certifying body for the restoration industry.  “Their goal is to establish and advanced globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.”
  • Second, make sure they offer 24/7 emergency services. The last thing you want to do is wait when you are in the middle of a disastrous situation.
  • Make sure that the company is licensed and insured.
  • Be sure to read their online reviews and testimonials.
  • Make sure they understand how to navigate the claims process and that they will work directly with your insurance.

If you experience fire damage, SERVPRO of East Dallas is always Here to Help® you through every step of the process.  We can handle it all from restoration and put back through contents cleaning and storage. 

Water Remediation Process for Residential and Commercial Properties

8/3/2020 (Permalink)

4 pictures showing water mitigation process This is one example of a water remediation job.

Hot water heaters are among the many sources that can lead to a potential disaster in the home.  While the cause of water damage can vary and every situation is unique, our water mitigation process stays the same. 

-WE INSPECT THE DAMAGE.  This allows us to come up with a plan specific to each situation. 

-WE REMOVE/EXTRACT WATER.  Using powerful equipment water is sucked up from floors and surfaces to prepare for drying. 

-WE DRY AND DEHUMIDIFY.  Drying the floors and surfaces is a very important and time sensitive step in preventing mold growth and minimizing damage.

-WE CLEAN AND REPAIR  In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings damaged by the water. 

-WE RESTORE.  Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.  The goal is to bring your property back to preloss condition.  

Will Your Commercial Property Insurance Cover Your Water or Fire Damage?

8/3/2020 (Permalink)

What is commercial property insurance? 

Commercial property insurance protects your company’s physical assets from fire, explosions, burst pipes, storms, theft and vandalism. 

What does commercial property insurance cover?

Commercial property insurance covers your building, everything in it and just outside of it, including:

  • Computers
  • Furniture and equipment
  • Exterior signs
  • Fence and landscaping
  • Important documents
  • Inventory
  • Others’ property

What Factors Are Involved in Determining Coverage?

Your insurance agent will take into account the location of your building and the preventive measures in place when determining the costs. For example, your insurance premiums could be lowered if your property is near a fire hydrant, or if you have installed a fire sprinkler system or have a robust security system.
The type of materials in the building’s structure can also determine the commercial insurance premiums. If the building was constructed of materials that could be considered potentially combustible, your rate would be higher than if the building was made of fire-resistant materials.
The most important first step in protecting your property in East Dallas is to find an insurance agent that you can trust so that you get the best possible commercial insurance coverage for your business.

4 Tips to Prevent House Fires

8/3/2020 (Permalink)

Top Tips for Fire Safety

1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 

 2. Test smoke alarms every month. If they’re not working, change the batteries. 

3. Talk with all family members about a fire safety plan and practice the plan twice a year. 

4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Only You Can Help Prevent House Fires

There is nothing more devastating than losing everything you own to house fires. Your home is like a member of your family. It’s where you make your most precious memories, so you owe it to yourself to protect it.

If your home is suffering damage from a fire, contact us to find out how we can help with the restoration process.

Visit Red Cross Home Fire Safety for more information. 

Is it Mold or is it Mildew?

8/3/2020 (Permalink)

mildew on corner Water saturated the drywall and resulted in mold growth.

What is the difference between Mold and Mildew?

Mildew refers to certain kinds of mold or fungus.  The term mildew is often used generically to refer to mold growth, usually with a flat growth habit.

Molds include all species of microscopic fungi that grow in the form of multicellular filaments, called hyphae.  Molds can thrive on any organic matter, including clothing, leather, paper, and the ceilings, walls and floors of homes with moisture management problems. Mildew often lives on shower walls, windowsills, and other places where moisture levels are high. There are many species of molds. 

Size, Color, Texture

Mildew is a surface fungi that can easily be identified as a patch of gray or even white fungus that is lying on the surface of a moist area.  

Mold can be black or green and is often the result of a much larger infestation. This type of fungus can appear almost "fuzzy" — especially when it is found on food — or even slimy in nature.

Getting Rid of it

Mildew is easily treated with a store bought cleaner and a scrubbing brush.

Mold will usually require deep and invasive cleaning practices. For example, porous items might need to be discarded altogether, and non-porous surfaces will typically have to undergo several rounds of scrubbing. Also, because of how mold develops, drywall might need to be removed as well as the insulation behind it.

Learn more about mold at www.epa.gov/mold.

If You See Signs of Mold,
Call Us Today – (469) 998-6444

Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of East Dallas today at  469-998-6444 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We Are Cleaning Experts

3/30/2020 (Permalink)

SERVPRO of East Dallas is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Dallas 469-998-6444

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Growing for you!

2/14/2020 (Permalink)

New Equipment, New Space, and New Team Members

SERVPRO of East Dallas has a growth mindset in every area of our business. 

  • TECHNOLOGY: We strive to have the latest technology and equipment.
  • EDUCATION: We strive to stay educated on the most effective processes for damage restoration. 
  • SPACE: We strive to keep expanding our warehouse so we have the space to store equipment, store contents from pack-outs, and provide and large area to clean. 
  • TEAM: We strive to continue to expand our team so we are available 24/7 for any job no matter the size or level of loss.  

We have added a new crew chief, purchased a new truck, doubled our warehouse space, and expanded our equipment all in the last two months.

Stay tuned in the weeks to come for pictures of our expansion!

Cleaning Up After the Fire is Out

2/10/2020 (Permalink)

Smoke on Couch Smoked and soot damaged contents.

Are your contents affected by smoke damage?

A house or property fire can be devastating, not only to a structure, but the contents inside as well.  Even if the fire does not physically touch the contents, unseen chemicals from the smoke and soot can saturate materials like bedding, curtains, clothing, carpets and rugs.  These items can usually be refurbished after a small fire but it is imperative to take the appropriate action. 

Visible and Invisible 

Soot damage is often visible on contents or structures.  However, smoke damage and odor can be unseen to the naked eye.  Having an expert come in to assess the damage with special equipment and technology can help in deciding which items need to be discarded, refurbished in the home, or removed from the home to be treated and deodorized.  

This is where we come in!

We have highly trained experts, chemicals, and equipment to evaluate, treat, and remove smoke odor and soot damage.  If needed, we will pack up your contents and take them to our warehouse to be refurbished. 

After the fire is out, call SERVPRO of East Dallas immediately to reduce risk of harmful air quality and to save your contents!

We Take Care of it All

2/5/2020 (Permalink)

SERVPRO of East Dallas makes it as easy as possible for you when you experience water damage to your home or business.  You do not need to call multiple companies to take care of each step in the process because we take care of it all!  Not only do we come out to your property 24/7 to inspect and assess damage and provide water extraction and removal, but we also provide the services below:

  • Drying and Dehumidifying
  • Cleaning and Making Minor Repairs
  • Move Out/Pack Out
  • Storing your belongings in our Climate Controlled Warehouse
  • Restoration/Rebuilding Affected Areas

Our team members are experts in each of these areas and we have the equipment and cutting edge technology to get the job done efficiency and at the highest quality. 

Let Us Clean Your Business

2/5/2020 (Permalink)

Mold Remediation Mold removed and contents and surfaces cleaned in a local East Dallas community center.

Environment for Mold

Sitting water, damp surfaces, and a humid environment all play a part in mold growth.  An East Dallas community center called us when they discovered wet sub flooring due to a leak that then caused mold growth and damage to structures and flooring.  To prevent the community center from closing down, our team took immediate action.  

Take Action Immediately 

If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. SERVPRO of East Dallas specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving your belongings.  

Sanitize, Deodorize, and Dispose

Your walls, flooring, ceiling, and contents will most likely require professional cleaning services after water or mold has been removed.  We have special chemicals and techniques to get the job done.  We were able to rid this community center of mold, dry flooring and structures, and clean and sanitize all rooms affected.  

Water Leak in Second Floor Laundry Room Causes Big Problems

1/31/2020 (Permalink)

Wet Laundry Room Second Floor Washing Machine Leak Causes First Floor Water Damage

It does not take long for water from a leak on the second story of a build to spill down to the first floor.  The main causes of water leaks that come from the second floor to the first floor of a property are toilet leaks, overflowing bathtubs or faucets, and second floor laundry rooms.

Second floor laundry rooms can create a lot of damage if the washing machine leaks.  Here are a few tips to prevent a water catastrophe: 

  • Shut off the water supply to your washing machine if you are going to be away from home.

  • Check all exposed pipes for signs of damage or leakage.

  • Make sure to empty the dryer tank periodically.

  • Inspect the laundry drain and laundry drain filter.
  • Check the laundry sink for clogs and debris

  • Conduct routine maintenance.

  • CALL SERVPRO OF EAST DALLAS AT THE FIRST SIGN OF WATER DAMAGE.

Back In Business

1/29/2020 (Permalink)

Servpro Van at Business Break in causes business to close until SERVPRO of East Dallas gets them up and running again.

More than Fire, Water, and Mold

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of East Dallas is know for our quick response to your Dallas business’s fire, water, and mold damage emergencies. We are also quickly becoming a leader in clean up and restoration services.  No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. 

Cleaning and Clean Up

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of East Dallas to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its life-span.

We also clean up after whatever disaster your property may have experienced such as vandalism, odor removal and deodorization, and biohazard and sewage clean up.

2020 Has Started Off with Fluctuating Temperatures Common in Texas but We are Prepared for the Drastic Winter Lows

1/22/2020 (Permalink)

frozen pipe Frozen pipes can lead to home flooding.

Have NO FEAR East Dallas!!!  Our highly trained crews are ready to respond 24/7 to your water damage disaster. 

Faster Response:

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the potential damage, limits further damage, and reduces the restoration cost.

When a Hard Freeze hits East Dallas, we can scale our resources to handle any size disaster. Extreme low temperatures can cause pipes to freeze and as temperatures start to rise again, it's the thawing pipes that leak and can cause extensive water damage.  From a single-family home to a large commercial facility, we can access equipment and personnel to address your need.

Have a frozen pipe? Call SERVPRO of East Dallas (469) 998-6444

Water Damage Restoration Dallas, Don't Delay, Call Today 469-998-6444

1/22/2020 (Permalink)

Buckled Hardwoods A delay in water remediation results in total loss

When you are dealing with water damage, immediate action is crucial. Any delay can greatly increase the severity of the water damage.  SERVPRO of East Dallas provides 24-hour fire and water damage restoration service in east Dallas area. 

We Answer the Phone Ready to Help

Call SERVPRO of East Dallas Today at: (469) 998-6444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Dallas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask relevant questions regarding your water damage emergency. These questions will help us determine what resources to bring, including how many trained SERVPRO Professionals may be needed.  These questions may include:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is IICRC trained in property damage restoration so you can rest assured we are equipped with the knowledge to restore your property.

SERVPRO of East Dallas: Residential and Commercial Smoke and Soot Cleanup

1/22/2020 (Permalink)

Soot damage Do You Need Smoke, Soot and Pervasive Odor restoration services in your East Dallas home? Call us today at (469) 998-6444

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure penetrating various cavities in your home, causing hidden damage and odor.  Smoke typically flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 

Did you know there are Different Types of Smoke?

  • Wet Smoke - Plastic and Rubber
    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - Paper and Wood
    • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue - Produced by evaporation of material rather than from a fire
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Dallas will test the soot with our advanced technology to determine which type of smoke damage occurred.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, SERVPRO of East Dallas produces a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Please Call Us Today – (469) 998-6444

Fire Extinguisher Causes Water Damage

1/10/2020 (Permalink)

water damage A fire extinguisher was activated in a classroom by accident.

Sources for Water Damage

Flooding and water damage can be caused by many different sources.  Some of the most common that we see are damaged hot water heaters, faulty plumbing causing appliances to leak, as well as overflowing toilets, faucets, sinks, and bathtubs.  This job was not typical.  A fire extinguisher was dropped in a classroom and it was activated.  Chemicals and water were expelled throughout the room saturating the carpet, tile, walls, and contents in the room. 

Back in Business

When we are on a water job, our goal is not only to extract water and dry all surfaces possible, but to clean all damaged structures and get the area back to pre damage condition or even better.  We were able to dry all surfaces and remove all chemicals from this room.  The children were able to return to their classroom safely.  

Advanced Equipment

1/10/2020 (Permalink)

The Right Equipment for the Job

Water damage can cause large loss to floors and structures but can also create the perfect environment for mold to grow.  The longer the water sits, the higher the risk for complete loss and risky air quality due to the mold growth.  Luckily, we have high tech equipment that is designed to remove the humidity from the air, even in small spaces that have poor airflow, when unwanted water is involved.  At the same time, we have water extractors to remove standing water, then powerful fans to dry the structures.  We also have high tech equipment that can detect moisture on surfaces as well as in the air.  It is imperative to get our equipment in place as soon as possible when water is an issue.  

First Responder Bowl

1/10/2020 (Permalink)

Football for a Cause

SERVPRO of East Dallas was proud to be a part of the First Responder Bowl game that took place on December 30th, 2019, at the SMU Stadium in Dallas, Texas. This is the 3rd year that SERVPRO has partnered with ESPN for this special event.  This event is so much more than a football game.  The SERVPRO First Responder Bowl recognizes our friends and neighbors across our communities who protect and serve on the front line.  

Serving Those Who Serve

This is just one example of how important the community, especially those that risk their lives daily to protect, is to our franchise.  We are looking forward to increasing our involvement in serving the local fire departments and police departments in our territory over the next year.  

No Power No Problem

1/8/2020 (Permalink)

generator Generator for the win in power loss

Power Loss

A storm in Dallas, TX caused flooding in the crawl space underneath a house and water damage to the subfloor on the ground level.  The power was also out, which could be a problem when trying to use advanced machinery to extract and dry spaces and structures affected by water damage. 

We Have it Covered

Luckily, SERVPRO of East Dallas is able to handle this situation.  We have access to generators of all sizes and the capability to get them to a job site in a moment's notice.  In this situation, we assessed the damage, decided on the equipment needed for the drying and cleanup process, and then able to get the appropriate generator to the house without delay.  This is just another example of our growth and expansion so we can meet the needs of our community!

Southeast Texas Flooding

1/8/2020 (Permalink)

Storm SERVPRO of East Dallas in storm damaged home in southeast Texas

Flooding After a Tropical Storm

Let summer, early fall can be an active time for weather in the Houston area of Texas.  2019 proved this to be true.  Hurricane Imelda hit off the coast of Texas in late September causing major flooding in the southeast region.  As water levels began to enter homes, many SERVPRO franchises left their territories and headed to that area to assist.  SERVPRO of East Dallas took a crew down and immediately got to work.

Large Loss

This photo shows our equipment in a home after water had receded and we had extracted the standing water.  Due to the extensive damage, most most homes in the area experienced large loss.  We were happy to be able to help in many of the homes by drying the surfaces and preparing them for restoration.  

Let Us Do the Dirty Work

1/3/2020 (Permalink)

Mold Remediation Our crew is trained and ready to take on your mold.

Environment for Mold

A slow water leak that goes unnoticed can quickly cause mold damage.  For example, when water trickles out of a pipe under the sink structure damage as well as extensive mold growth take place.  The humidity and warmth in the cabinet under the sink created a perfect environment for mold to grow.

Breathing Mold

Mold can be very harmful to your health, especially when it goes unnoticed for and extended period of time.  Over time, exposure to mold can exacerbate asthma, respiratory allergies, or contact allergies.   Our crew is trained in the proper protection, equipment, and process to take on harmful mold.  

Prevention is the Key

The most important thing to remember is to get rid of water as quickly as possible.  SERVPRO of East Dallas is here for you, don't hesitate to call if you notice any water in places it shouldn't be.  Let us dry it up before mold has a chance to move in!

Fire Safety for Children

11/16/2019 (Permalink)

Fire Even Small Fires Can Be Devastating

School Fire

SERVPRO of East Dallas recently completed a fire job at a school.  The fire occurred due to a small electrical malfunction which caused extensive smoke damage throughout the school. Luckily, the fire started after hours when nobody was in the building. Working on this job was a good reminder that fire safety education for students of all ages is imperative in case of an emergency. 

Fire Safety

While it can be difficult to educate young children on fire safety practices, small children make up more than half of child deaths due to fires.  The US Fire Administration takes educating children on fire safety practices very seriously.  They have refined the Sesame Street Fire Safety Program and encourage educators and parents to sign up for the program.  Click the link below for more information and/or sign up for the program.  

Sesame Street Fire Safety Program for preschool children

We Are Growing

11/14/2019 (Permalink)

Packed and Wrapped Furniture Packed up and heading to the warehouse for storage until reconstruction is complete.

SERVPRO of East Dallas continues to expand!  We are available and ready 24 hours a day for all water and fire needs but happy to add another service to offer our customers.  While our goal is  to try to save structures and floors after water or fire damage, extensive loss occasionally requires removal of floors, cabinets, or other structures.  While demolition and restoration are taking place, we have you covered!

We recently doubled our warehouse space. This allows us to offer full service pack-out, move back and temporary storage to customers that require reconstruction after experiencing a fire/water loss.  Our crew will handle your furniture and belongings with care and keep them in a temperature controlled environment until ready to be moved back in. 

Tornado Hits Dallas, TX

11/13/2019 (Permalink)

Storm Damage This is a before photo of one of the damaged bathrooms caused by the tornado.

Ten tornadoes rolled through the heart of Dallas on Sunday, November 20th around 10pm.  Wreaking havoc on homes, stores, restaurants, churches, office buildings, and schools, thousands of people were left in shock and awe at the devastation on Monday morning.  

Many students stayed home from school that  Monday, and many days after that, due to extensive damage to their buildings.  One small private school was in the direct line of one of the tornadoes that night and had extensive damage.  SERVPRO of East Dallas was called that morning to come in and assess the damage and start the drying and clean up process.  Our team was there within minutes extracting water, placing dehumidifiers, and cleaning up debris.  Over the next week the halls and classrooms were dry, debris from damaged ceilings and walls were cleaned up, and the staff was able to get back in the building safely. 

This small school has a long road ahead with the rebuild but we are thankful we were able to help alleviate some of the initial stress of such a devastating situation.  

Small electrical fire causes extensive damage in a school

10/30/2019 (Permalink)

Fire Damage This smoke damage on the ceiling of a school was caused by a small electrical fire.

Smoke entered the cavity between the 1st and 2nd floors of a school after a small electrical fire that happened over night.  This picture shows the ceiling damage and soot that settled throughout the cavity creating an unclean and unsafe environment. 

SERVPRO of East Dallas was called in to clean and restore the school and get the students and staff back in the building safely.  SERVPRO dropped the ceiling and removed all of the original lath and plaster, extensively cleaned all materials in the cavity between the floors.  The cavity was then sealed and the ceiling was rebuilt.  The pipes and materials in the cavity were sparkling clean and looked brand new after the cleaning process.  Business is running as usual now, “like it never even happened.”

SERVPRO First Responder Bowl

9/27/2019 (Permalink)

football on a grassy field As a small way to say, "thank you for protecting and serving," SERVPRO is the proud sponsor of the SERVPRO First Responder Bowl game!

Being in the restoration industry, SERVPRO of East Dallas is on site at all types of losses. Especially when dealing with a fire or storm loss, we frequently encounter the men and women who serve our community as first responders. 

When crisis strikes, our police departments, fire departments, and EMS crews answer the call. Our military defends us and our freedom. These men and women are true heroes, and we can never express enough gratitude for what they sacrifice for us.

As a means to honor them and their families, SERVPRO is the title sponsor of the SERVPRO First Responder Bowl, the college bowl game that honors our first responders.

This year, the game is set for Monday, December 30th. For the first time, the game will be played at SMU’s Gerald J. Ford Stadium in Dallas, Texas. Kickoff is set for 11:30 am, and will air on ESPN. The game is slated to be a matchup of schools from the Big 12 Conference and Conference USA.

For more information on the game, for details on how first responders can receive free tickets, or for instructions on how you or your company could sponsor first responders' tickets, visit the game's website at www.firstresponderbowl.com

Smoke Damage Restoration

9/27/2019 (Permalink)

soot covering the interior of an attic crawlspace Fire damage doesn't necessarily mean burned.

Fires are destructive. When most people imagine a fire impacting their home or business, it's likely that they think of flames. However, even if a portion of your property isn't burned, it can still suffer from damage as the result of a fire.

For example, this photo shows the interior of an attic. Nothing in the attic was actually burned, as the fire took place in the garage below. However, the access door had been left open, so smoke billowed into the space above, coating the rafters, ceiling, and insulation with soot.

SERVPRO of East Dallas removed and discarded the damaged insulation, threw out any materials that couldn't be restored, deodorized the space, primed and painted the beams, and placed new insulation into the attic, removing all trace of fire damage.

Commercial Crisis Averted

9/23/2019 (Permalink)

retail store clean after water damage Removing water damage quickly from this retail store enabled them to continue operating without interruption.

When water damage struck this local business, SERVPRO of East Dallas responded to their call to mitigate their loss. 

Any lost hours of operation means lost money for your business. In this case, we were able to extract the water and dry the area without the retail company having to shut down at all. No business hours were lost, which helped decrease stress in what was an already stressful time for these business owners. 

Our business hours are 24 hours a day, 7 days a week, 365 days a year. We are available to take your call for help and get your business cleaned, restored, and operational as quickly as we can. Should your commercial property suffer a fire damage, water damage, or mold damage loss, please don't hesitate to call SERVPRO of East Dallas at 469-998-6444

Storm Readiness - Make an Emergency Kit!

9/23/2019 (Permalink)

red emergency kit Emergencies happen. Prepare for them before they occur.

This hurricane season has been a doozy. There are currently six tropical storms swirling around in the Pacific and Atlantic oceans.
Within the last month, Hurricane Dorian nearly obliterated the Bahamas, and Tropical Storm Imelda wreaked havoc on both Texas and Louisiana.

There is nothing we can do to prevent storms from happening. However, we can take precautions and do what we can in order to be prepared in the event a storm or disaster strikes our area. 

In the "Build a Kit" section of their website, ready.gov offers a list of suggestions of items to have prepared in case of a general disaster.

Sealing all the items you assemble in airtight plastic bags keeps them safe from water, and having a way to easily carry around your supplies is helpful in the event that you need to move from your location. 

Some suggested items to include in your emergency kit are: water, non-perishable food, batteries, a map of your local area, a NOAA weather radio, a first aid kit, and a flashlight. There are additional items that you can consider, and some that will depend specifically on the needs of your family (Do you have pets? Do any of your relatives require medication? Are there babies who require formula? etc).

SERVPRO of East Dallas Gets Fire Damaged Business Back to Work in 48 Hours

9/17/2019 (Permalink)

warehouse space restored after fire damage When fire damages your business, we are ready and able to get it operational quickly.

When a printing company experienced a fire in their prototype room, they called SERVPRO of East Dallas to remediate the damage.

Our team of professionals thoroughly cleaned and moved the equipment and machinery, and the business was able to be up and running within forty-eight hours; in three days, the job was completed.

At SERVPRO of East Dallas, we know that experiencing a fire is stressful, and a disruption in your business makes it even more so. It's our passion to implement our expertise in our industry to enable your business to make the damage "Like it never even happened." 

For additional information, or for tips on how to prepare before a disaster occurs by setting up an Emergency Ready Profile (ERP) with us, call our office today at 469-998-6444

SERVPRO of East Dallas Got This Business Back in Business

9/17/2019 (Permalink)

green drying equipment in warehouse We have the right tools for the job

After a forklift driver accidentally struck the fire suppression lines in a local commercial warehouse and caused a major leak, SERVPRO of East Dallas was called in to help mitigate the water damage.

Our team responded immediately, and was able to extract the water after business hours so that the warehouse was able to open at 6am the following day. 

Getting your business back in business is our business! We strive to get your property back to pre-damage condition as quickly, and efficiently as we can, without sacrificing quality of our work. That's why we're available 24 hours a day, 7 days a week, 365 days a year - SERVPRO of East Dallas is always here to help you when you need us.

SERVPRO of East Dallas - 24 HOUR EMERGENCY WATER DAMAGE SERVICE - (469) 998-6444

1/30/2019 (Permalink)

Advanced Technology to Detect Water SERVPRO of East Dallas is available 24 hours a day and utilizes the most advanced technology to restore your property.

When you are dealing with water damage, immediate action is crucial. Any delay can greatly increase the severity of the water damage.  SERVPRO of East Dallas provides 24-hour fire and water damage restoration service in the metroplex.

We Answer the Phone Ready to Help

Call SERVPRO of East Dallas Today at: (469) 998-6444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Dallas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask relevant questions regarding your water damage emergency. These questions will help us determine what resources to bring, including how many trained SERVPRO Professionals may be needed.  These questions may include:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is IICRC trained in property damage restoration so you can rest assured we are equipped with the knowledge to restore your property.

2019 Has Started Off With A Polar Vortex

1/30/2019 (Permalink)

Ready for a Freeze SERVPRO of East Dallas can help in almost any FROZEN PIPE restoration situation...

Have NO FEAR East Dallas!!!  Our highly trained crews are ready to respond 24/7 to water damage.

Faster Response:

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a Hard Freeze hits East Dallas, we can scale our resources to handle any size disaster. From a single-family home to a commercial facility. We can access equipment and personnel to address your need.

What causes a pipe to burst?

A major concern when winter temperatures drop below freezing are bursting water pipes. ... When water freezes, the molecules expand (into ice) and take up more space.  This can crack or severe a pipe.  As temperatures rise, water sills out of those cracks.  

Have a frozen pipe? Call SERVPRO of East Dallas (469) 998-6444

For Immediate Service in Dallas, TX Call (469) 998-6444

1/30/2019 (Permalink)

SERVPRO of East Dallas Van East Dallas Residents: We provide immediate service day or night! (469) 998-6444

SERVPRO of East Dallas provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Dallas, East Dallas, Deep Ellum, Lower Greenville, Casa Linda, Old East Dallas, Forest Hills, Lakewood Hills, White Rock Hills, The Village Dallas, Tenison Park, Baylor Medical District and surrounding areas. We can respond immediately to your emergency and have the expertise and equipment to handle your restoration or cleaning needs:

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (469) 998-6444

Residential Services:
Whether your Dallas home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services:
There's never a convenient time for fire or Water damage to strike your Dallas commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Give SERVPRO of East Dallas a call at (469) 998-6444

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