Recent Posts

Certified Cleaning

1/4/2021 (Permalink)

SERVPRO Trucks in Deep Ellum SERVPRO of East Dallas's fleet of trucks.

During this out of the ordinary time due to COVID-19, this is a friendly reminder to our customers that we are trained experts in cleaning services, and we strive to provide unmatched customer service. 

Specialized Training

SERVPRO of East Dallas is prepared to disinfect and professionally clean your business, according to rules set by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, we will go above the call of service to make sure your business is Certified: SERVPRO Cleaned.

The CDC encourages cleaning of highly touched surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. 

Specialized Products

The CDC recommends usage of medically graded disinfection with claims against multiple bacteria and including Coronavirus. There are multiple products in SERVPRO of East Dallas's inventory that fit the CDC's description. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of East Dallas. 469-998-6444

Commercial Fire, Flood, and Mold Damage

1/1/2021 (Permalink)

Why SERVPRO of East Dallas?

SERVPRO of East Dallas specializes in the cleanup and restoration of fire, water, and mold. SERVPRO knows the importance of running a business and understands the stress that weighs on property managers and business owners when disaster strikes.  When your commercial building is undergoing an emergency SERVPRO is ready to respond in a timely manner with expert service.  Our crew members are trained through online and person to person courses so you be confident that SERVPRO of East Dallas will handle your loss the right way, the first time. With over 50 years experience and training in the cleanup industry, owners and managers can feel comfort knowing that SERVPRO is on site. SERVPRO also has specialized equipment for commercial use only which means we can save more materials which will minimize build and get the business back up and running in a shorter amount of time.

Commercial Water Damage Threatens to Halt Business, SERVPRO of East Dallas to the Rescue

1/1/2021 (Permalink)

Plumbing leak in doctors office Plumbing leak threatens to halt business at a doctor's office in Dallas, SERVPRO of East Dallas Responds.

Plumbing leaks don't just happen in residential properties.  If a commercial property experiences a water leak after hours the damage can be devastating.  The longer water sits on floors and structures, the larger the loss.

In the case of a Dallas doctor's office, a plumbing leak in the kitchen happened during the work day.  SERVPRO of East Dallas was able to respond at the end of business hours and work through the evening.  Floors and structures were dried and business returned to normal the following day. 

Common sources for water damage in Dallas:

Regardless of the source, SERVPRO of East Dallas professionals can handle any size disaster.

SERVPRO of East Dallas is a Locally Owned Company with National Storm Resources

1/1/2021 (Permalink)

Storms and Floods

Storm and flood damage can be devastating to neighborhoods, cities, and entire regional areas.  Immediate action after a storm is imperative. 

Who to Call

SERVPRO is the leader in the industry for storm damage experience.  SERVPRO of East Dallas has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

How Far Our Team Will Go

We have a crew that can travel anywhere in the US to assist in storm clean up.  The first month our franchise was in business we responded to a winter storm in Minnesota.  Since then we have traveled to Wisconsin, Missouri, Louisiana, and south east Texas. 

Regardless of the type, extent, and location of storm damage SERVPRO of East Dallas can rise to the occasion!

Deep Ellum Storm Readiness Plan

12/1/2020 (Permalink)

SERVPRO in Deep Ellum SERVPRO proudly serves Deep Ellum.

Storm damage can put a halt to any functioning business. The best way to reduce business interruption following a disaster is to plan for it NOW. 

Preparation is the key to making it through any size disaster, whether it's a small water leak, a large fire, or heavy storm.  No one ever plans on a disaster, but pre-planning gives you the peace of mind that you are ready for whatever happens.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

By developing a SERVPRO Emergency Ready Profile (ERP) for your business, you minimize business interruption by having an immediate plan of action.  It's a guide designed for your business to help you get back into your building following a disaster.  It serves as a quick reference of important building and contact information, such as where water or electrical shut-offs are-or your emergency contacts.  Having a quick reference for what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

This assessment has no cost to you and contains only the critical information you need in the event of an emergency.  The ERP has all your important information electronically and can access it 24/7 on a desktop or app on your phone. We will also provide a hard copy for your records.

Call us today at (214)998-6444to get started on your free profile!

SERVPRO East Dallas Toy Drive

11/10/2020 (Permalink)

SERVPRO East Dallas Holiday Toy Drive Flyer SERVPRO of East Dallas Holiday Toy Drive

Help donate to give children a better Christmas season! Please donate new and packaged toys to our office or call us and we'll come to you. We're open Monday through Friday between the times of 8am-5pm.

We'll be giving thanks & tagging businesses that donated on our Facebook!

Northpark Mall Evacuated Due to Small Fire: SERVPRO of East Dallas Arrives to Start Clean Up

10/7/2020 (Permalink)

Collage of Northpark Fire Job Our team busy working to clean up after a fire at a construction site.

Local Mall Evacuated

Our team was happy to be able to help clean up after a small fire at a local mall construction site.  Nobody was injured thankfully but the damage was widespread.  

No Surface Untouched 

Smoke and soot damage can be extensive and costly even after a small fire.  Smoke can travel throughout vents, crawl spaces, and openings from one room to the next and soot can penetrate most surfaces.  Our team worked to restore all we could by cleaning and disinfecting every affected surface.   

Fire Damage Restoration Process:

  • Water Removal and Drying (if water damage is present from fire extinguishers).
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration

SERVPRO of East Dallas is ready and equipped to clean up all commercial smoke and fire disasters, no matter the extent of the damage. 

Fire Damage & Soot Facts

10/5/2020 (Permalink)

Kitchen fire damage Soot damage in home.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure penetrating various cavities in your home, causing hidden damage and odor.  Smoke typically flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 

Did you know there are Different Types of Smoke?

  • Wet Smoke - Plastic and Rubber
    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - Paper and Wood
    • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue - Produced by evaporation of material rather than from a fire
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Dallas will test the soot with our advanced technology to determine which type of smoke damage occurred.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, SERVPRO of East Dallas produces a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Please Call Us Today – (469) 998-6444

SERVPRO of East Dallas Sends Team to Lake Charles for Disaster Clean up

9/1/2020 (Permalink)

Picture of SERVPRO trucks entering Lake Charles for Hurricane clean-up. Our SERVPRO franchise was one of 215 sent to help with clean up after Hurricane Laura.

Ready When Called 

SERVPRO of East Dallas is one of many SERVPRO franchises that specializes in large loss.  We are always ready and willing to send a crew to any part of the country when disaster hits.  We were proud to be able to help dozens of families and businesses start the recovery process after Hurricane Laura.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

We Are Hiring! Production Technician

8/12/2020 (Permalink)

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Contents Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.


    • Inventory and load the work vehicle with equipment, products, and supplies needed for each project
    • Maintain a clean and organized vehicle and clean equipment appearance
    • Prepare rooms/areas for work activities
    • Set up staging area and equipment for each project
    • Leave job site with a clean and orderly appearance
    • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
    • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
    • Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
    • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling


    • Effective oral communication
    • Experience in cleaning/restoration preferred
    • High school diploma/GED
    • IICRC certifications preferred
    • Ability to travel locally and out of state as necessary
    • Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

    • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
    • Exposure to chemicals
    • Walking and standing for long periods of time, driving, sitting, climbing,
    • Ability to climb ladders and work at ceiling heights
    • Ability to work in tight spaces (e.g., crawls spaces under buildings)
    • Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.