Recent Posts

SERVPRO First Responder Bowl

9/27/2019 (Permalink)

football on a grassy field As a small way to say, "thank you for protecting and serving," SERVPRO is the proud sponsor of the SERVPRO First Responder Bowl game!

Being in the restoration industry, SERVPRO of East Dallas is on site at all types of losses. Especially when dealing with a fire or storm loss, we frequently encounter the men and women who serve our community as first responders. 

When crisis strikes, our police departments, fire departments, and EMS crews answer the call. Our military defends us and our freedom. These men and women are true heroes, and we can never express enough gratitude for what they sacrifice for us.

As a means to honor them and their families, SERVPRO is the title sponsor of the SERVPRO First Responder Bowl, the college bowl game that honors our first responders.

This year, the game is set for Monday, December 30th. For the first time, the game will be played at SMU’s Gerald J. Ford Stadium in Dallas, Texas. Kickoff is set for 11:30 am, and will air on ESPN. The game is slated to be a matchup of schools from the Big 12 Conference and Conference USA.

For more information on the game, for details on how first responders can receive free tickets, or for instructions on how you or your company could sponsor first responders' tickets, visit the game's website at

Smoke Damage Restoration

9/27/2019 (Permalink)

soot covering the interior of an attic crawlspace Fire damage doesn't necessarily mean burned.

Fires are destructive. When most people imagine a fire impacting their home or business, it's likely that they think of flames. However, even if a portion of your property isn't burned, it can still suffer from damage as the result of a fire.

For example, this photo shows the interior of an attic. Nothing in the attic was actually burned, as the fire took place in the garage below. However, the access door had been left open, so smoke billowed into the space above, coating the rafters, ceiling, and insulation with soot.

SERVPRO of East Dallas removed and discarded the damaged insulation, threw out any materials that couldn't be restored, deodorized the space, primed and painted the beams, and placed new insulation into the attic, removing all trace of fire damage.

Commercial Crisis Averted

9/23/2019 (Permalink)

retail store clean after water damage Removing water damage quickly from this retail store enabled them to continue operating without interruption.

When water damage struck this local business, SERVPRO of East Dallas responded to their call to mitigate their loss. 

Any lost hours of operation means lost money for your business. In this case, we were able to extract the water and dry the area without the retail company having to shut down at all. No business hours were lost, which helped decrease stress in what was an already stressful time for these business owners. 

Our business hours are 24 hours a day, 7 days a week, 365 days a year. We are available to take your call for help and get your business cleaned, restored, and operational as quickly as we can. Should your commercial property suffer a fire damage, water damage, or mold damage loss, please don't hesitate to call SERVPRO of East Dallas at 469-998-6444

Storm Readiness - Make an Emergency Kit!

9/23/2019 (Permalink)

red emergency kit Emergencies happen. Prepare for them before they occur.

This hurricane season has been a doozy. There are currently six tropical storms swirling around in the Pacific and Atlantic oceans.
Within the last month, Hurricane Dorian nearly obliterated the Bahamas, and Tropical Storm Imelda wreaked havoc on both Texas and Louisiana.

There is nothing we can do to prevent storms from happening. However, we can take precautions and do what we can in order to be prepared in the event a storm or disaster strikes our area. 

In the "Build a Kit" section of their website, offers a list of suggestions of items to have prepared in case of a general disaster.

Sealing all the items you assemble in airtight plastic bags keeps them safe from water, and having a way to easily carry around your supplies is helpful in the event that you need to move from your location. 

Some suggested items to include in your emergency kit are: water, non-perishable food, batteries, a map of your local area, a NOAA weather radio, a first aid kit, and a flashlight. There are additional items that you can consider, and some that will depend specifically on the needs of your family (Do you have pets? Do any of your relatives require medication? Are there babies who require formula? etc).

SERVPRO of East Dallas Gets Fire Damaged Business Back to Work in 48 Hours

9/17/2019 (Permalink)

warehouse space restored after fire damage When fire damages your business, we are ready and able to get it operational quickly.

When a printing company experienced a fire in their prototype room, they called SERVPRO of East Dallas to remediate the damage.

Our team of professionals thoroughly cleaned and moved the equipment and machinery, and the business was able to be up and running within forty-eight hours; in three days, the job was completed.

At SERVPRO of East Dallas, we know that experiencing a fire is stressful, and a disruption in your business makes it even more so. It's our passion to implement our expertise in our industry to enable your business to make the damage "Like it never even happened." 

For additional information, or for tips on how to prepare before a disaster occurs by setting up an Emergency Ready Profile (ERP) with us, call our office today at 469-998-6444

SERVPRO of East Dallas Got This Business Back in Business

9/17/2019 (Permalink)

green drying equipment in warehouse We have the right tools for the job

After a forklift driver accidentally struck the fire suppression lines in a local commercial warehouse and caused a major leak, SERVPRO of East Dallas was called in to help mitigate the water damage.

Our team responded immediately, and was able to extract the water after business hours so that the warehouse was able to open at 6am the following day. 

Getting your business back in business is our business! We strive to get your property back to pre-damage condition as quickly, and efficiently as we can, without sacrificing quality of our work. That's why we're available 24 hours a day, 7 days a week, 365 days a year - SERVPRO of East Dallas is always here to help you when you need us.

SERVPRO of East Dallas - 24 HOUR EMERGENCY WATER DAMAGE SERVICE - (469) 998-6444

1/30/2019 (Permalink)

SERVPRO of East Dallas is available 24 hours a day and utilizes the most advanced technology to restore your property.

When you are dealing with water damage, immediate action is crucial. Any delay can greatly increase the severity of the water damage.  SERVPRO of East Dallas provides 24-hour fire and water damage restoration service in the metroplex and is only minutes away from:

  • Dallas
  • East Dallas
  • Deep Ellum
  • Lower Greenville
  • Casa Linda
  • Old East Dallas
  • Forest Hills
  • Lakewood Hills
  • White Rock Hills
  • The Village Dallas
  • Tenison Park
  • Baylor Medical District

We Answer the Phone Ready to Help

Call SERVPRO of East Dallas Today at: (469) 998-6444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Dallas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask relevant questions regarding your water damage emergency. These questions will help us determine what resources to bring, including how many trained SERVPRO Professionals may be needed.  These questions may include:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of East Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is IICRC trained in property damage restoration so you can rest assured we are equipped with the knowledge to restore your property.

SERVPRO of East Dallas: Smoke and Soot Cleanup

1/30/2019 (Permalink)

Call (469) 998-6444 for Smoke, Soot and Pervasive Odor restoration services in your East Dallas home.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure penetrating various cavities in your home, causing hidden damage and odor.  Smoke typically flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 

Did you know there are Different Types of Smoke?

  • Wet Smoke - Plastic and Rubber
    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - Paper and Wood
    • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue - Produced by evaporation of material rather than from a fire
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Dallas will test the soot to determine which type of smoke damage occurred.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, SERVPRO of East Dallas produces a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Please Call Us Today – (469) 998-6444

2019 Has Started Off with a Polar Vortex Triggering the Coldest Arctic Outbreak in Two Decades

1/30/2019 (Permalink)

SERVPRO of East Dallas can help in almost any FROZEN PIPE restoration situation...

Have NO FEAR East Dallas!!!  Our highly trained crews are ready to respond 24/7 to water damage anywhere in the metroplex and are only minutes away from:

  • Dallas
  • East Dallas
  • Deep Ellum
  • Lower Greenville
  • Casa Linda
  • Old East Dallas
  • Forest Hills
  • Lakewood Hills
  • White Rock Hills
  • The Village Dallas
  • Tenison Park
  • Baylor Medical District

Faster Response:

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a Hard Freeze hits East Dallas, we can scale our resources to handle any size disaster. From a single-family home to a commercial facility. We can access equipment and personnel to address your need.

Have a frozen pipe? Call SERVPRO of East Dallas (469) 998-6444

For Immediate Service in Dallas, TX Call (469) 998-6444

1/30/2019 (Permalink)

East Dallas Residents: We provide immediate service day or night! (469) 998-6444

SERVPRO of East Dallas provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Dallas, East Dallas, Deep Ellum, Lower Greenville, Casa Linda, Old East Dallas, Forest Hills, Lakewood Hills, White Rock Hills, The Village Dallas, Tenison Park, Baylor Medical District and surrounding areas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs:

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (469) 998-6444

Residential Services:
Whether your Dallas home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services:
There's never a convenient time for fire or Water damage to strike your Dallas commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Give SERVPRO of East Dallas a call at (469) 998-6444