What our Customers say...


Elijah from SERVPRO of East Dallas deodorized and cleaned the smoke damage from my couch after a fire in my apartment complex.

Our Respiratory Department will not miss the Grand Opening Event because SERVPRO of East Dallas’ commercial cleaning crew made 8,000 square feet of patient area dust free, in less than 2 days! 

I called you guys because it is known, you are the best in the industry and I knew your after hours team would be available at 1:00 am.

John was impressed with the specialty drying equipment used to dry his wood floors.  SERVPRO of East Dallas used a mat system to extract water after a water filter leak flooded John’s newly remodeled kitchen.

A SERVPRO of East Dallas Crew Chief received recognition from a field adjuster with a nationally recognized insurance company.  The Crew Chief did a fantastic job by setting drying equipment safely and professionally.  He secured the power cords and made sure high traffic areas were unobstructed.

Debbie experienced a leak in her attic from a HVAC drain line.  She acknowledged  the hard work of the production crew at SERVPRO of East Dallas by providing afternoon snacks. 

Thanks Debbie, the guys loved the peanut butter crackers and soda!!!

Jim made a special effort to call the SERVPRO of East Dallas office and express his “thanks” for dependable and reliable services during his house flood.

All I can say is "I love my new house!" after SERVPRO of East Dallas completed fire restoration and reconstruction services.

Matt from Dallas said “You guys saved my house” after SERVPRO of East Dallas extracted water and placed drying equipment in his flooded two-story townhome on a Sunday afternoon.  

Michael from Dallas, complimented the professionalism and communication he received from the SERVPRO of East Dallas production crew.  He was not thrilled about arriving home from a holiday weekend to encounter a flooded house.  The cause of loss was an ice maker supply line.

SERVPRO of East Dallas is truly FASTER TO ANY DISASTER! I called multiple restoration companies.  SERVPRO of East Dallas arrived onsite and started mitigation services before I even received a call back from a different company!

Mark is a local insurance agent that stated he will direct homeowners to take advantage of SERVPRO of East Dallas' "Pre-Claim Assessment" program.

If a homeowner experiences ANY situation that requires mitigation/remediation services, SERVPRO of East Dallas is happy to visit the property and make an initial assessment.  This is an effort to help inform the homeowner and/or agent if the loss is worthy of filing a claim.

Bill is the Facility Manager at a local High Rise Living complex in Dallas, TX.  He sent the following message after SERVPRO of East Dallas responded to a Category 3 water loss on the fourth and fifth floors of his building.

Thank you for coming out so quickly and going through this with us. We would like to keep you on board as one of our facility vendors if that is ok?

Again thank you for your service.

SERVPRO of East Dallas is happy to help anytime Bill...

THANK YOU for the opportunity!!!

Jason works at a neighboring business of SERVPRO of East Dallas and also lives in an apartment complex that recently lost six units due to fire damage.  

Jason provided a verbal referral for SERVPRO of East Dallas to the apartment manager and facility maintenance team.  He made sure the facility management team was aware SERVPRO of East Dallas is locally owned & operated and fully equipped to handle all of the FIRE RESTORATION needs.


Palmira expressed appreciation for the time and effort SERVPRO of East Dallas devoted to drying the sub-flooring in her house.  She experienced a pipe break that flooded the entire crawlspace of her home. 

SERVPRO of East Dallas suited-up in Person Protective Gear and ventured into the flooded crawlspace.  The team placed drying equipment directed toward the sub-flooring, from below.  Dehumidifiers and air movers were also placed on the surface level.

SERVPRO of East Dallas was able to save Palmira the cost of replacing the hardwood floors in her home.