What our Customers say...

Water Damage Testimonials

John was impressed with the specialty drying equipment used to dry his wood floors.  SERVPRO of East Dallas used a mat system to extract water after a water filter leak flooded John’s newly remodeled kitchen.

Debbie experienced a leak in her attic from a HVAC drain line.  She acknowledged  the hard work of the production crew at SERVPRO of East Dallas by providing afternoon snacks. 

Thanks Debbie, the guys loved the peanut butter crackers and soda!!!

Matt from Dallas said “You guys saved my house” after SERVPRO of East Dallas extracted water and placed drying equipment in his flooded two-story townhome on a Sunday afternoon.  

Michael from Dallas, complimented the professionalism and communication he received from the SERVPRO of East Dallas production crew.  He was not thrilled about arriving home from a holiday weekend to encounter a flooded house.  The cause of loss was an ice maker supply line.

SERVPRO of East Dallas is truly FASTER TO ANY DISASTER! I called multiple restoration companies.  SERVPRO of East Dallas arrived onsite and started mitigation services before I even received a call back from a different company!

Bill is the Facility Manager at a local High Rise Living complex in Dallas, TX.  He sent the following message after SERVPRO of East Dallas responded to a Category 3 water loss on the fourth and fifth floors of his building.

Thank you for coming out so quickly and going through this with us. We would like to keep you on board as one of our facility vendors if that is ok?

Again thank you for your service.

SERVPRO of East Dallas is happy to help anytime Bill...

THANK YOU for the opportunity!!!

Palmira expressed appreciation for the time and effort SERVPRO of East Dallas devoted to drying the sub-flooring in her house.  She experienced a pipe break that flooded the entire crawlspace of her home. 

SERVPRO of East Dallas suited-up in Person Protective Gear and ventured into the flooded crawlspace.  The team placed drying equipment directed toward the sub-flooring, from below.  Dehumidifiers and air movers were also placed on the surface level.

SERVPRO of East Dallas was able to save Palmira the cost of replacing the hardwood floors in her home.